The Public Complaints Commission (PCC), says it has resolved about 5,000 complaints in Borno in the past three years.
Its commissioner in Borno, Alhaji Yusuf Adamu, made this known in Maiduguri on Thursday during a town hall meeting of stakeholders tagged‘Systemic and Proactive Investigation into Compliance of Private Employers to Pension Reforms’.
Adamu said that most cases bordered on administrative injustices and pensions, hence the need for such a forum with stakeholders, particularly those saddled with managing pensions, on how to address pension issues.
Adamu lauded the Borno Government on its commitment to pension matters, citing the recent release of N2b grant by the government to address the issue.
He urged other states to emulate that.
The commissioner, who spoke on new pension reforms, urged the private sector to ensure compliance by paying their workers’ pension as directed by the Pension Reform Act 2014.
In his speech, the Director (Investigation), of the PCC in Borno, Mr Salisu Mohammed, said the meeting with the stakeholders would focus on concerns and challenges experienced by pensioners and other stakeholders.
“We shall identify systemic issues and potential areas of improvement.
“We shall also provide guidance and clarification on pension-related matters, and collect feedback and recommendations for improving pension administration,” Mohammed said.
Speaking on behalf of pension fund administrators, the Business Manager of the Borno branch of Trustfund Pension, Mr Abubakar Jibrin, said that some of the delays in processing pensions were caused by incomplete documentation.
Jibrin also spoke on the need to reduce the long period, usually lasting up to about 18 months, to process a retiree’s pension in Nigeria.
